Device pairing failed
If you are experiencing difficulties with pairing your PHAST 1, consider the following solutions:
Check Device Compatibility:
Ensure that your smartphone is compatible with the PHAST 1. Check the specifications and requirements to make sure it meets PHAST 1's support standards.
Verify Bluetooth Connection:
Confirm that the Bluetooth feature on your smartphone is enabled and set to discoverable. Turn off and then turn on Bluetooth, then attempt to re-pair.
Ensure PHAST 1 is in Pairing Mode:
Follow the instructions in the PHAST 1's user manual to ensure the device is in pairing mode. Typically, devices need to be in pairing mode to connect with others.
Try Restarting Devices:
Sometimes, resolving temporary connection issues can be achieved by restarting both your smartphone and the PHAST 1.
Update WAGGURACY Application:
Ensure that you are using the latest version of the WAGGURACY application. Check for available updates in the app store or on the official website.
Ensure that the PHAST 1 is charged. Low battery levels may lead to connection problems.
If pairing fails:
- Check if your phone's Bluetooth is turned on and has an active internet connection.
- Ensure the device is charged.
- If the device turns off during pairing, Charge the device before continuing.
- Keep the device close to your phone during pairing.
If the device cannot be scanned:
- Ensure the device is in a scannable state with sufficient battery power.
- Verify that Bluetooth permissions on your phone are enabled.
Contact Support:
If you have tried all the mentioned steps and are still facing issues, you can try contacting customer service representatives to help you troubleshoot and resolve the issue. Contact Us Via: help@wagguracy.net.