Skip to main content

PHAST 1’s 4G Network Disconnected

When PHAST 1’s 4G connection is lost, the data in the WAGGURACY App may not update properly.

🏃 Take Immediate Action:

Please reconnect to the 4G network as soon as possible to ensure that PHAST 1 functions properly.

If you encounter this issue, the following steps can help you resolve it:

  1. Restart the App and Device:

    Close the WAGGURACY app and reopen it.

    Restart your PHAST 1 and your smartphone to refresh their connections.

  2. Check the device’s indicator light:

    You can identify the current status of PHAST 1 by checking its indicator light color.

  3. Update the App and Firmware:

    Make sure you're using the latest version of the WAGGURACY app. Similarly, check if there are any firmware updates available for your PHAST 1. Updating both can resolve compatibility issues.

  4. Contact Support:

    If the problem persists, reach out to WAGGURACY customer support for further assistance. They can provide specialized guidance and help you troubleshoot any technical issues. Contact Us Via: help@wagguracy.net.

Thank you for your care and concern for your pet. We are committed to providing you with the best pet protection service! 🐶🐱🐾